Level I, Module 3 (Teamwork)

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Sign-in at 12:45 PM PT, networking till 1 PM PT, and class ends at 5 PM PT.

Building a Star Partnership™
Managers rely on their staff for everything from project follow-through to ensuring internal and external customers are served appropriately. A manager’s daily effectiveness is increased or decreased depending on the staff’s skill, knowledge, and ability. Employees are dependent on managers to provide clear, specific direction. They need managers to communicate the expectations so they can meet those expectations. Star teams don’t just happen overnight. They are created. Most often, the responsibility for building a stellar team is placed upon the administrative professional.

You Will Learn to:

• Embrace the qualities of good team players
• Be a good team player
• Clarify your manager’s expectations and perceptions
• Communicate accurate, timely, and relevant information
• Initiate a conversation with your manager
• Explore hidden communication and the effects on the team relationship
• Give positive feedback to your manager
• Listen, not just hear

[ENROLL]

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