Artificial Intelligence: How To Embrace Artificial Intelligence (AI) To Add Value To Your Role

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer
Artificial Intelligence’s role is evolving in our workspace. Although some fear that it may replace their jobs, it will actually add value to your role when you embrace and utilize it.

Artificial Intelligence (AI) is intelligence that is shown or demonstrated by machines that have been programmed to perform like humans. This means that these machines have been programmed to learn the actions of humans and mimic them. Thus, they can carry out certain tasks like deep thinking, problem-solving, and so on. This is the 21st century and technology keeps evolving and developing. AI is used in different life aspects and they’ve impacted greatly on the quality of human life. In other words, AI is an intelligent entity made by human beings that is capable of learning human tasks and performing them without deep instructions. 

AI vs Human Intelligence 

As aforementioned, Artificial Intelligence is thought processing performed by computers and machines. While human intelligence can adapt to changes and a new environment by using cognitive processes, AI aims to build machines that can copy these human behaviors and act exactly like them. In essence, the human brain is analog while AI is digital.

Furthermore, machines learn faster than humans can because they have been programmed to. They are taught to do certain tasks explicitly without getting intuition or emotions in the way. However, AI may not just be what an organization needs no matter how efficient. Most times, a human with emotions and empathy may be needed to fill in the gap. This is because humans think and perform tasks with their brains and memory while AI only tries on the data that has been fed into it.

More so, humans learn from incidents happening around them and other people, and also past experiences. There’s trial and error in the phases of a person’s life which helps them develop and get better for what’s to come. AI, however, learns from training and data. Therefore, no matter how sophisticated AI is, they can’t get to a human’s thought process level. However,  one cannot underestimate the power and use of AI.

How AI Makes Daily Tasks Easier For An Executive Assistant

As Artificial Intelligence evolves, advances, and keeps developing, Executive Assistants may feel threatened. However, it is not supposed to be so as AI is only there to simply make daily tasks easier for an EA. So it should be embraced and fully utilized as EAs should have nothing to fear about AI. Instead, there’s not much to gain from engaging with it. Better still, it can help improve productivity and improve efficiency with little or no errors.

There are several innovations in various life aspects. Yet, as innovative as they seem when they were first made, they are surely going to get outdated and will need to be upgraded to the latest trend and technology. Yet, this doesn’t stop people from using them.

EAs can use AI to their advantage. There are certain repetitive tasks that come up at work. It gets tiring having to do them over and over again. AI can be used in this situation by feeding the computer with the right data and have it perform those tasks. Artificial Intelligence cannot replace the Executive Assistant as the EA offers a greater role to any organization. So EAs should embrace AI as it will only make their jobs easier and less tedious. 

How Executive Assistants Can Keep Up-to-date With AI Trends

An Executive Assistant can keep up-to-date with AI trends by being updated on news and happenings in the world. An EA should read articles, follow up with leaders in the EA industry,  attend webinars and conferences, and so much more. This will help to make the EA understand how AI is affecting any industry and career in general. Finally, an EA should follow the steps of leaders in the industry, see what’s working for them and what they have to say, then apply it in their workforce.

That being said, an Executive Assistant and Artificial Intelligence can thrive in the same space.

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer