Aligning Expectations Between Admins & Execs

First day of your new job, or in your new role. You prepare the perfect outfit, you place each hair in perfect order. Maybe you are also taking your time to apply your makeup flawlessly. You step into each shoe with purpose. Quickly you tap the buttons, and the coffee begins to percolate. You breathe in the aroma and think forward to your day; how you will carry yourself, making certain to smile at everyone, settling into your desk and approaching each task with determination.

Just as you envision your day and how to best set yourself up for success, you should have conversations with your boss from day one. Prepare your own list of personal expectations that you must meet in order to fulfill your own personal goals, along with another list of how you want to meet specific goals within the company and some plan to get there. When you sit down with your boss, have these ready to communicate, as well as asking what the expectations are for you in your role.

Why is this important?

Demonstrating how proactive you are willing to be, not just about their expectations for you, but about meeting your own personal goals and goals that you yourself see as productive for moving the business forward, this will communicate your dedication for your role immediately. This is the best first impression you can give for your new boss, this will be the first seed to grow their confidence in you.

Why must you discuss the goals from each side?

Believe it or not, your goals may be different. They may all be designed to contribute to the bigger picture and overall success of the business, but you have to keep in mind that your boss has a point of view that is unique and seasoned. Your boss has had the experience to see the reality of the bigger picture, and ultimately your boss will the one who determines what goals you are responsible for. This doesn’t mean that expressing your own goals is moot – in fact it speaks volumes about your ability to look forward to the future and plan ahead. Anticipation for any situation means that you can prepare yourself to the best of your ability. Who wouldn’t want to see that quality in their new employee, or someone in a new role under them?

Special note to the Executives

Just as your Admins are preparing to meet your expectations as well as planning towards their own personal growth, you should be making sure to initiate those conversations about expectations early on. The confidence to step up and start these conversations with a new boss doesn’t always appear right off the bat, and that’s okay. It’s important for you to see Day One as a new page for you both, a chance to clarify the expectations for your Admin and vice-versa. Nothing plants seeds for a successful working relationship like open and clear communication.

AdminUniverse - Joanne Linden - LeadershipMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career.


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