Staying Relevant: Keeping CEOs Sane

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

So much is changing and evolving, it is enough to make anyone’s head spin – even a powerful CEO. Now is the time to have a steady and confident partner to be at your side supporting you flawlessly.

At the end of the day, the main goal for an Executive Assistant is to give the CEO the gift of time to do things that are important to him or her outside of work. To make this possible, EAs must fully understand the Executive’s professional priorities. With hundreds – often thousands – of people depending on a CEO to make the correct decisions to keep his or her company afloat and progressing, most Executives feel enormous amounts of stress daily. Now, with COVID keeping them at home, responsibilities outside of work blur together with means that must be met when (?) leading an entire company. Two out of three of the suggestions from in an article called How Not To Burn Out In A Time Of Crisis instruct CEOs to “delegate with trust” and “listen to your people.” Delegated tasks begin with the Executive Assistant, who must keep business running smoothly during the current crisis by using communication and thinking outside the box.

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Staying Relevant: Morale Boosting Maven

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

Robots just don’t have the same warmth that a human being has. Is there even an app for boosting morale? In these times of remote working, it is more important than ever to find ways to connect with your team, support them and boost the positive morale in your digital workplace. 

We are all experiencing the negative effects of living in a world of COVID for six months straight now and a big one involves the effect it has on depression and anxiety. According to an online article written by William Wan of The Washington Post, “A federal emergency hotline for people in emotional distress registered a more than 1,000 percent increase in April compared with the same time last year.” This spike in the above hotline, “run by the Substance Abuse and Mental Health Services Administration,” is an obvious display of the negative mental health effects of quarantine including fear, economic instability, and isolation. The team of an Executive Assistant is most likely feeling the effects of isolation due to the lack of interactions he or she is used to when working alongside coworkers in the office every week. Now more than ever, finding ways to keep your team’s morale on the upside is incredibly important.

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Staying Relevant: Taking Charge of Onboarding

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

Businesses are still growing, bringing on new team members constantly. Executive Assistants are an integral piece of welcoming and onboarding new staff.

Who knows the inner workings of a business better than an EA who has firsthand knowledge of what happens behind the closed doors of management and amongst the Assistants of different levels? Nobody. This is why Executive Assistants need to understand why a smooth plan for onboarding new hires is important to the company and how he or she can make sure the plan functions efficiently. OrangeHRM, a popular open-source human resource management software company, describes this process perfectly in a blog entry entitled Efficiently Managing Onboarding of quick Hires that states “In a nutshell, onboarding is the process of bringing new employees into the company in a seamless manner so they may become productive in less time.”

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Staying Relevant: Collaboration is King

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

There’s nothing quite like having someone you work closely with, who understands your industry, day-to-day, struggles, etc. Being able to brainstorm with your Executive is something an app can’t do. Are you exercising your collaborative muscles?

Some people prefer to go to work, put in their eight hours, and go home. How does keeping your head down and limiting human interaction contribute to the success of the business or organization you work for? Some of the largest, most influential companies are made up of partnerships for a reason. Having business partners and/or coworkers by your side can turn a singular idea into a multifaceted creation to incorporate into the workings of a company. Even in a time of pure remote communication like now, partnerships and brainstorming can easily be achieved. For an Administrative Professional, forming this type of partnership with your Executive is not only the most valuable, but in an ever-changing landscape and with the looming threat of automation, demonstrating the value of this element of your partnership is one of the best ways that you will stay relevant in your industry and in your role. 

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Staying Relevant: Networking Extraordinaire

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer
Networking has taken on a new form these days, but the effort is more important than ever before. Leaving the networking research and connections up to your EA is the best way to make those connections happen in an Executive’s busy schedule.

Networking has taken on a new form these days, but the effort is more important than ever before. Leaving the networking research and connections up to your EA is the best way to make those connections happen in an Executive’s busy schedule.

Current circumstances surrounding the global pandemic have changed the landscape of connecting with others because of the new limited ability to travel, whether it’s downtown or to another state. Technological advances have now given Executive Assistants ways to conduct networking through Virtual Networking Events, resulting in an even more preferable medium to many. 

Participating in these events is beneficial to the Assistant in many ways, instilling confidence in the value of their role. Executives will benefit from the connections the Assistant makes, opening doors to new business relationships – vendors, potential customers/clients, peers and business partners. So how do you take the first step into the virtual networking world? 

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Staying Relevant; Meet the Better Bot

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

It is more efficient to have a human being to manage the CEO’s time than a bot that you have to learn and still meddle with. Let’s talk about why CEOs should let the Assistant be responsible for learning and managing the technology.

If you take a moment to observe the people who stand next to business leaders and even famous entertainers or politicians, I can almost guarantee there is an Executive Assistant within earshot of every noteworthy person you see. Focusing on the numerous elements of a thriving organization can only be done effectively if top talent uses his or her time correctly, which starts with allocating certain tasks to a separate individual. This person is so much more than a scheduling robot or productivity application. Executive Assistants support high level professionals physically and mentally. These human beings benefit leaders by equipping them with skills he or she does not have time to utilize.

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Brilliant Peer-to-Peer Networking; Building Your Tribe

AdminUniverse Brilliant Peer Networking Blog
5 Benefits of Networking Events

3 Minute Read

It’s too easy to shy away from meeting others in a similar role – Maybe we’re too busy? Maybe it’s just uncomfortable? Whatever your reason, it’s not an excuse! Getting out there and connecting with professionals in the same role really has advantages. The problem is that there aren’t enough specific networking events for peers in the same career to meet and greet. Why not start your own event and cultivate your own tribe? Here are 5 reasons that these events will be beneficial to everyone and why I founded the Administrative Center of Excellence™ (ACE).

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Coronavirus Caution as Silicon Valley Prepares

It’s a hot topic of conversation for the Administrative Center of Excellence (ACE) Members, who realize protecting the office from this year’s flu & cold season is one thing but adding the stress of how to defend themselves from this deadly virus is imperative.  Pressure increases for these Assistants as schedules rapidly change, major events are being cancelled, customer visits postponed, product and inventories dwindle, and the rush to organize corporate board meetings in preparation of strategies on what to do next becomes a fire drill on prevention.  It’s something ACE members are facing today.

The Administrative Center of Excellence (ACE) conducted a survey of their members, who represent several Fortune 100 listed Silicon Valley companies, with combined revenues of over $132 Billion. The members report directly to CEOs or C-Suite Executives. The companies of these Administrative Professionals are taking precautions to protect their employees, with most plans previously in place as part of corporate crises preparedness.

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Brilliant Mindfulness

Brilliant Blog Series

Read Time: 3 Minutes

It’s official, January, has kicked into high gear and for many Administrative Professionals, the added stress from the holidays in both your personal and work life bring their own challenges. Frankly, it’s left many feeling spent at the end of it all. The working world never ceases, and home life continues to add daily pressure. Giving yourself the gift of Mindfulness, isn’t just relaxing, it encompasses the mentality of total well-being including stress-reduction and resilience. 

Mindfulness starts with blocking off time to do something that makes you happy. A couple of resources that focus on this subject that I found fascinating are: The Mindfulness Exercises Company which offers both exercises and free practice courses, as well as community discussions of the many aspects to Mindfulness.  The book titled “Business Balance & Bliss” is trending high on Amazon, and it’s author and speaker Amy Vetter along with her company put their own vision and touches of how Mindfulness transforms both career and life. 

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Brilliant Time Management; 10 Points of Wisdom Successful People Use


Phew!  It appears January arrived early this year, just as things were starting to slow down a bit – holiday marketing campaigns launched, holiday parties past, finally the food is settling in our stomachs. January is a good time to look back at how we handled the seemingly perpetual time crunch from October through December. It serves as a smart reference to where things could be improved upon or how to gain an improved work/life balance going forward.

Hello 2020, it’s all about structure. Learning how to fine tune your time management skills lays the foundation for success in 2020. Not only will this help you, but it will help your Executive – it’s a key element of the strategic partnership. As a successful team, you must be on the same page to help foster that cohesive relationship with your Executive. Here are 10 collected Points of Wisdom (POW):

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