Staying Relevant; Meet the Better Bot

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

It is more efficient to have a human being to manage the CEO’s time than a bot that you have to learn and still meddle with. Let’s talk about why CEOs should let the Assistant be responsible for learning and managing the technology.

If you take a moment to observe the people who stand next to business leaders and even famous entertainers or politicians, I can almost guarantee there is an Executive Assistant within earshot of every noteworthy person you see. Focusing on the numerous elements of a thriving organization can only be done effectively if top talent uses his or her time correctly, which starts with allocating certain tasks to a separate individual. This person is so much more than a scheduling robot or productivity application. Executive Assistants support high level professionals physically and mentally. These human beings benefit leaders by equipping them with skills he or she does not have time to utilize.

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Brilliant Peer-to-Peer Networking; Building Your Tribe

AdminUniverse Brilliant Peer Networking Blog
5 Benefits of Networking Events

3 Minute Read

It’s too easy to shy away from meeting others in a similar role – Maybe we’re too busy? Maybe it’s just uncomfortable? Whatever your reason, it’s not an excuse! Getting out there and connecting with professionals in the same role really has advantages. The problem is that there aren’t enough specific networking events for peers in the same career to meet and greet. Why not start your own event and cultivate your own tribe? Here are 5 reasons that these events will be beneficial to everyone and why I founded the Administrative Center of Excellence™ (ACE).

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Coronavirus Caution as Silicon Valley Prepares

It’s a hot topic of conversation for the Administrative Center of Excellence (ACE) Members, who realize protecting the office from this year’s flu & cold season is one thing but adding the stress of how to defend themselves from this deadly virus is imperative.  Pressure increases for these Assistants as schedules rapidly change, major events are being cancelled, customer visits postponed, product and inventories dwindle, and the rush to organize corporate board meetings in preparation of strategies on what to do next becomes a fire drill on prevention.  It’s something ACE members are facing today.

The Administrative Center of Excellence (ACE) conducted a survey of their members, who represent several Fortune 100 listed Silicon Valley companies, with combined revenues of over $132 Billion. The members report directly to CEOs or C-Suite Executives. The companies of these Administrative Professionals are taking precautions to protect their employees, with most plans previously in place as part of corporate crises preparedness.

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Brilliant Mindfulness

Brilliant Blog Series

Read Time: 3 Minutes

It’s official, January, has kicked into high gear and for many Administrative Professionals, the added stress from the holidays in both your personal and work life bring their own challenges. Frankly, it’s left many feeling spent at the end of it all. The working world never ceases, and home life continues to add daily pressure. Giving yourself the gift of Mindfulness, isn’t just relaxing, it encompasses the mentality of total well-being including stress-reduction and resilience. 

Mindfulness starts with blocking off time to do something that makes you happy. A couple of resources that focus on this subject that I found fascinating are: The Mindfulness Exercises Company which offers both exercises and free practice courses, as well as community discussions of the many aspects to Mindfulness.  The book titled “Business Balance & Bliss” is trending high on Amazon, and it’s author and speaker Amy Vetter along with her company put their own vision and touches of how Mindfulness transforms both career and life. 

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Brilliant Time Management; 10 Points of Wisdom Successful People Use


Phew!  It appears January arrived early this year, just as things were starting to slow down a bit – holiday marketing campaigns launched, holiday parties past, finally the food is settling in our stomachs. January is a good time to look back at how we handled the seemingly perpetual time crunch from October through December. It serves as a smart reference to where things could be improved upon or how to gain an improved work/life balance going forward.

Hello 2020, it’s all about structure. Learning how to fine tune your time management skills lays the foundation for success in 2020. Not only will this help you, but it will help your Executive – it’s a key element of the strategic partnership. As a successful team, you must be on the same page to help foster that cohesive relationship with your Executive. Here are 10 collected Points of Wisdom (POW):

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Happy New Year! Filling The Year With Optimism

As 2020 begins, this marks the start of my third year as a full-time business owner, AdminUniverse™ and ACE. As a new entrepreneur, I must admit that I am a bit jittery about the year ahead, asking myself “will I be ready for the success that awaits me?”

In 2019 I began the year by setting the foundation for growth, something as an Executive Assistant, I hadn’t been tasked with before.  I along with my partner and husband, Allan, developed the plan and began working it using our corporate mission as the guide.

But without the trust and support of clients, vendors and business alliances we could not have accomplished our goals delivering elite training, administrative recruiting and growing our ACE peer-to-peer network.

We’re setting our goals for 2020 even higher and are excited to see what the year will bring and hope you’ll be a part of it.

Wishing you a healthy, happy and prosperous New Year!

Best regards,


Joanne Linden, CPS, CEAP, CWCA
President, Master Trainer and Author

Holiday Office Party Planning 101

Holiday Office Party Planning 101 - So Where Should You Begin? - AdminUniverse

Administrative Professionals don’t HAVE to plan the holiday office party—they GET to plan the office holiday party! Even though it comes around the same time every year, somehow, planning it becomes a last-minute affair. Delicious food, exciting music, and festive décor… your colleagues will be expecting all of these, but time is running out and you are on a budget. To pull this off, it’s going to take some savvy shopping and swift maneuvering. Remember, just because you’re late to planning doesn’t mean it’s too late to plan. So, where should you begin?

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Organization: A Crucial Skill

Being organized is the key to an Administrative Professional’s success. Hone this skill-set to become crucial to your company’s success!

Administrative Professionals hold a unique position in the workplace.  Their ‘daily duties’ happen to be whatever needs to be done that day. Because of this lack of uniformity in their responsibilities, it can be difficult to find a rhythm, meaning it can also be easy to become disorganized. Unfortunately, this is not an option, as a company’s capacity to stay on track hinges upon an Administrative Professional’s ability to right the ship. Below are some organizational tips to help you exceed your superiors’ expectations and become an integral part of your workplace.

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Collaboration: A Step Above Coexistence

Being Reliable & Adaptable Is Crucial to Collaborating Effectively. Your Knowledge of Collaboration Skills Is the New Generation of Teamwork

A defining characteristic of Administrative Professionals is their ability to handle a task effectively and promptly—sometimes, without any help. However, in a modern office setting, working within a group and collaborating is becoming an increasingly essential skill. Within a company, many different kinds of people with varying personalities and skill sets must come together to achieve a common goal. As an Administrative Professional you will be tasked with—not only working within a group—but also mediating between group members, maintaining an open atmosphere conducive to communication while also getting the job done on schedule. Continue reading below to advance your knowledge with Collaboration Skills in the new generation of teamwork here at AdminUniverse™.

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Getting the Recognition You Deserve

Getting the Recognition You Deserve. Administrative Professionals play a unique role in the workplace as they are the unseen motors that keep a business moving, the behind-the-scenes catalyst that keeps a company heading in the right direction. AdminUniverse is all about developing these key skills to being successful in an office setting.

Administrative Professionals play a unique role in the workplace as they are the unseen motors that keep a business moving, the behind-the-scenes catalyst that keeps a company heading in the right direction. While successful Administrative Professionals are attentive and cautious in the office, this does not mean that they must passively take a back seat as the company grows. Business is dynamic — it has many moving parts! As an Administrative Professional, you can actively apply these techniques to help get you the recognition you deserve!

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