From an Administrative Professional’s perspective, it is hard to visualize culture change, especially in a position with limited authority – yet every voice matters. Cultural diversity in the workplace is when companies are open to hiring employees from all sorts of different backgrounds regardless of race, religion, culture and educational institutions. When companies recruit and retain a diverse pool of people, it brings about various benefits to the company as well as its employees.
Though there are numerous benefits, diversity in the workplace doesn’t come without its challenges. As the Administrative Professional, you have a unique vantage point to communicate and unite the team members and foster collaboration in the workplace.
POW #1 Improved Productivity
A diverse company can lead its employees to greater productivity. Diversity brings different talents together, all of them working towards a common goal using different sets of skills.
Companies will also gain from each employee by learning from each other’s experiences and applying this new-found knowledge to their work. Employees from all sorts of different backgrounds get to learn from their colleagues’ experiences from a different perspective. Thus, they are able to bring fresh ideas to the project by thinking outside of their comfort zone.
POW #2 Increase in Creativity
Another benefit of cultural diversity in the workplace is the increase in creativity among teams, and the ability to have a more diverse set of solutions to specific problems. It’s a dream team of Admin that can bring a global perspective in solving challenges and improving workflows.
With so many different and diverse minds coming and working together, many more solutions will arise as every individual brings in their personal way of thinking, operating and solving problems and making decisions. Companies that encourage diversity in the workplace inspire all their employees to perform to their highest ability.
POW #3 Improved Team Engagement
“Create caring and robust connections between every employee and their work, customers, leaders, managers, and the organization to achieve results that matter to everyone in this sentence.” –David Zinger
A proven way to learn about other cultures and ethnicities from colleagues is to hold an internal networking event, asking fellow Admins and co-workers to join in during a lunch break or after work. Ask human resources or Head of Diversity to speak on key results expected by having a pool of diverse employees and how each other’s lifestyle and culture sets the course and direction for the organization.
When the team members share personal experiences about when they were in high school or what different holidays or seasons mean to them, they build a trusting relationship among their colleagues. Team building through understanding each other’s diversity is a great way to build morale.
POW #4 Reduced Turnover
“Every person is a new door to a different world.” Author unknown. A company that embraces cultural diversity in the workplace would immediately entice a wider pool of candidates for its job vacancies. When companies recruit from a diverse set of potential employees, they are more likely to hire the best of the best for the industry.
In an increasingly competitive economy where skills and talents are crucial to improving the company, putting together the most diverse set of candidates is necessary to succeed in the market.
POW #5 Improves Insights and Reduces Racism
A dream for some Administrative Professionals and reality for those enjoying a more culturally diverse workforce, it is often found that employees then spend more time in their daily lives with people from cultural backgrounds that they are often never exposed to. The result is that employees learn new cultural insights and this in turn, reduces negative emotions such as racism, homophobia, sexism and the like.
Find out more regarding what your company is doing to promote “Cultural Diversity in the Workplace,” ask your manager/executive their thoughts, reach out to human resources and ask if they have input to be better informed and how to share this information.
Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career.