Impossible Persuasion 

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

How many times has it happened? A hard headed peer, partner or boss has “made up their mind” not to make an effort on your behalf – they won’t even offer a fair opportunity for you to present a case for something that you’re confident could provide a much needed solution to an area of opportunity. How do you get through to them? We are going to explore some strategies for sharpening your skills when it comes to professional persuasion. 

Let’s talk about Steve Jobs for a moment. Not only was he lauded as a great innovator, but he was a fantastic leader and artist of persuasion. It’s hard to think that there was a time when people didn’t pay any attention to the great ideas and concepts that he presented, yet as we are aware, eventually he made it – and made it big. How? He was able to use the strength of his convictions and passion to bend the world to his vision. Not only that, but he had a strong team of innovators that played a part in persuading him to consider products that he was initially against – did you know that Steve Jobs insisted that he would never make a phone? That’s the butterfly effect of persuasion. 

How to Persuade Effectively

Pride and arrogance are the biggest obstacles in changing someone’s mind. No one wants to admit when they’re wrong or that they should take another look at something after they have explicitly communicated that they won’t. Leaders in particular can be overconfident and sometimes too proud to listen to their team (never a good trait to begin with), but rather than call out their ignorance directly, create a scenario where they are able to recognize the gaps in their understanding. 

What about dealing with stubbornness? It can seem almost impossible to get someone to change their mind when it appears to be set in stone, but if you hand them a chisel you may notice that stone chip away. Stubborn people tend to believe in internal control, so craft the conversation to suggest your ideas with the supporting data and then hand them the controls.

Finally, let’s talk about narcissists. It’s often said that narcissists have low self-esteem – but research has proven that they actually have unstable self-esteem. They crave status and approval and become hostile when their fragile egos are threatened. So, by appealing to their desire to be admired, you can counteract their knee-jerk tendency to reject a difference of opinion as criticism.

It’s Not an Easy Skill

Persuasion takes time and often it takes practice. Start with small things, trying out your skill on different types of people and situations to see how they react. It’s a lot about reading people and discovering what will soften their attitude and open them up to the possibilities that others present. 

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer


Why Do I Feel Stuck?


Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

It’s a familiar feeling – usually the hump. It’s the middle of the day, week, month, year… Something about it just has you feeling caught between desperately wanting to be productive, yet also a little exhausted. When this happens, and assuredly it will on occasion, it’s a great time to remind yourself that there’s no such thing as an overnight success. 

Even with that reminder, those thoughts can still creep into our minds making us wonder: Is my plan not working, or just not working yet? If there is one thing for sure, it is that this pandemic has never ceased to plant doubt in our heads, so when you feel this way force yourself to step away for a minute and give yourself a breather – whether it’s a few minutes or a good solid day. 

Take a look at your environment and current routine – see if you can pinpoint things that are either wearing you out, causing stress or just taking a toll. Writing them out can help you to take that 10,000 foot view of everything and become more aware. Is it the amount of hours you are putting in – are they more than normal or more stressful than usual? Is there a strange social or relationship dynamic that is dragging you down – a tension or conflict that needs to be addressed? How about your selfcare – and this is a big one that we often overlook – how have you been eating lately, or when was the last time you spent 20 minutes exercising? Think about your coping mechanisms – smoking, drinking, etc. – a lot of these things can cause momentary relief from the general feeling of stress but inevitably wreak havoc on you physically. 

We know that anxiety brought on by stressful situations can cause you to feel overwhelmed and oftentimes just hopeless, so after you take inventory of your circumstances, see if there is anything you can resolve or modify that would help you to move forward with your energy. Perhaps you have just been in the same monotonous routine for too long and need to rearrange, throw some sparkle in there. Add in some “me-time” or extra time to have a special night out with friends or your partner. Boredom can be a sneaky little antagonist, because on the surface nothing really seems wrong, but being bored in your routine can subtly leave things feeling pointless and dull, sucking the motivation from you. 

A great way to shake things up and wake up your motivation is to invest your attention and your time into things that grow your mind. Make a list of ways that you can grow in your role professionally, as well as ways that you can expand your mind in your personal life. 

Bottom line, the key to getting unstuck is to stop what you are doing, take a moment to breath and pinpoint any potential hazards, then come up with solutions to try with each problem so you can feel yourself working out of your slump. 

Need ideas for inspiration? We offer courses designed to elevate your skills and get your mind sparking again. Keep an eye out for our upcoming courses and check out our current resources – or just schedule a consultation. Sometimes a brainstorm is just the thing you need!

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

Can You Reprogram Unconscious Bias?

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

Summary: It’s not a secret that our society is in dire need of learning how to think and interact without racial or gender bias, but how does that apply to you personally and is it possible that we unconsciously contribute to the issue? Let’s talk about how we need to have discussions about reprogramming unconscious bias. 

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Missing Each Other – When Parents Also Have Separation Anxiety

Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer

Summary: We are all familiar with kids having separation anxiety when they are leaving to go to school for the first time, or the first time in a long time – but nobody is talking about the separation anxiety for parents. Let’s talk about staying focused when you are working from home by being able to make that transition when your child leaves home as smooth as possible. 

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