Attitude? What Attitude?


Happy Professional
4 Tricks to Having a Contagious Positive Attitude

1. What Drives You?

Behind every person walking into work, follows a reason. For some people it is a child, a partner – a family. For others it is possessions, getting that fabulous car or rewarding yourself with that Oscar-worthy outfit. Some people work to travel, experience new views, new cultures or meet new people. Some people just need to keep a roof over their head and food on their plate. However, according to a survey done by Workplace Dynamics, most people desire to feel connected and appreciated. Being able to identify your ultimate driving factor is essential to continuing to be the most incredibly motivated version of yourself.

Don’t know what your personal driving factor may be? Figure yourself out! Grab a pen and something to write on (a piece of paper, inside of a book, your hand…) and start writing out things that make you happy. Figure out what makes you the happiest (maybe it’s just being able to afford eating out every day) and mentally bold that item out. Program yourself to think about it whenever you become frustrated. Help reinforce your reason to focus. Practice this until your mind adapts into redirecting to this driving factor whenever you feel deflated.

2. Initiate Positive Conversation

It only takes one person to set a direction, or CHANGE direction. Unfortunately, it is far easier for things to start rolling downhill. People will mindlessly follow along with a negative train of thought. Think about it, how easily do you see yourself or other people chiming in when a rant session begins? All offices come with office drama, and there is no shortage of it. It becomes entertaining, a guilty pleasure or a fun distraction. People do this almost subconsciously. However, it only takes one person to redirect the conversation, to find the silver lining. It has to be a conscious effort, though. You have to condition yourself to purposefully look for these opportunities, to thwart negativity or to consistently bring up positive conversation.

The best type of positive conversation for an office is the kind that brings people together and helps them to see each other in the best light. Look for the strengths in people (even in those who may make it difficult) and bring those strengths up constantly. Are they excellent at figuring out new programs? How about being the first person to help when there is an issue? Maybe they just wear the best outfit. Whatever it is, tell them you noticed and it’s awesome. Say it to them in private, say it to them in public – just make it a point to make them feel appreciated in some way and for others to see this reason to appreciate them. Work on a different person every week. Slowly you will notice that your peers will start to follow this trend as well – and it’s the best trend to initiate!

3. Get Excited!

If you have ever seen “Friends” you will remember that scene of Phoebe where she runs like an absolute crazy person. It embarrasses Rachel so badly, until Phoebe explains that she would rather have fun and run in a way that makes her feel like a kid, and she doesn’t care what anyone else thinks. Once Rachel gives in to her curiosity, she discovers how free and wonderful it is when you stop taking life so seriously.

Honestly, this is a great lesson. Be silly! Obviously there is a time for it, but the point is that you should make time. Life is stressful enough, jobs are stressful, people’s expectations are incredibly stressful, but you have to give yourself a break. It is healthy to have fun. Once you find something that increases your endorphins and gets you excited, you will realize how much better your work days are – for you and everyone around you.

4. Require Laughter

“Against the assault of laughter, nothing can stand.” —Mark Twain. If you don’t believe me or Mark Twain, then you can believe the Mayo Clinic and their article about stress relief from laughter. Let’s be honest, we all get anxiety sometimes – some more than others. It can certainly keep you from focusing, getting things done or even from being healthy. A study on Healthline outlines 11 of the most common symptoms of stress overload:

  • Acne
  • Headaches
  • Chronic Pain
  • Frequent Sickness
  • Decreased Energy and Insomnia
  • Changes in Libido
  • Digestive Issues
  • Appetite Changes
  • Depression
  • Rapid Heartbeat
  • Increased Sweating

Sound familiar? Don’t let it get the best of you – don’t go down without a fight! Intentionally find things to make you laugh. Share those things with others in your office to keep them laughing. You are all in this struggle together, after all. If you are looking for a few funny things to get you going, here is a great video compilation of adorable animals doing hilarious things: Funniest Pets EverYou’re quite welcome.

Attitude is everything, it is a superpower most people don’t even realize they have. However, it requires your attention and intention. If you want to change your attitude, it begins with these steps.




Joanne Linden, CPS, CEAP, President and Master Trainer - AdminUniverseMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect:

#adminprofessional #adminuniverse #executiveassistant #administrativeprofessional #administrativeassistant #attitude #skill #teamwork #strategy #accomplishment #StarAchievementSeries #leadership

Setting Course for Success

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Advice for Newly Promoted Executives Managing Their First Assistant.

Importance of Relationship

Determining your mindset going into this new role is going to be one of the key factors of your success. As a leader, you are the Captain now, and therefore it is within your power and responsibility to set the course and navigate this partnership towards a “bright new world”! Your assistant is your first mate, and this strategic partnership has just entered the high seas. The success of your adventures will depend on the type of bond that you form and being able to know and play off of each other’s strengths and opportunities. Essentially, you are mapping out a course, not just of where you will travel together, but how this partnership will be executed.

Time is Gold

We often think of “Time is precious” as a way to hurry up and get things done as quickly as possible. While it is important to have a sense of urgency when it comes to managing your time, goal setting and meeting deadlines, this also means that you must thoughtfully invest quality time into your new partnership to ensure that a proper foundation has been set.

Having patience to understand that all good things come in time, you will be calibrating your expectations to allow for a proper introduction into each others’ worlds. This is the time where patience with each other is more crucial than any other point in your venture – if anything, this partnership may be the greatest treasure you are going to unearth!

Aligning Expectations

Armed with your patience and mapping out your course, you will set sail to your first destination – Setting expectations. Let your patience guide you away from feeling that this is a chore and rather seeing it as a vital necessity and a wonderful opportunity to tune in to each other. Yes, each other. You will communicate what you expect from them, but also seek to understand what they expect in return. Find out little things, motivators or pet peeves. Identifying these possible obstacles early on will help you to keep from crashing into them in the middle of a storm.

Determine an effective communication style that will cater to clear understanding of goals and methods. Find out what behaviors really grind on each other’s gears, either from past experience or anticipated. Does it work out better to speak on the phone, via email, or in person? How often should you set meetings to discuss progress of goals or personal performance? Set all of these things up in the beginning to ensure the clearest path to success.  


Just like dessert motivates the pace at which a child will consume their dinner, adding a little “cherry on top” will increase the rate and attitude of which tasks are being completed. Yes, this is business, but having not only a motivated assistant but one who feels that you have gone out of your way to show that you appreciate them, will aid in their productivity simply by feeling that they are valued.

Incentives don’t just have to be monetary or physical objects. Your business partnership should be part of the incentive. How does that work? You possess the industry experience and knowledge that can help them to grow and flourish. Make it known that you value their career goals as well, and allot time towards mentoring them. Lead by example, share valuable resources and insight.

Mutually Beneficial

If you haven’t realized it already, this partnership is mutually beneficial and the more you invest in each other and value the roles you play to each other, the faster and farther this ship you are building will carry you. You will experience many things along the way, celebrate in many treasures found, and form the type of bond that will become the greatest treasure of all.  



Joanne Linden, CPS, CEAP, President and Master Trainer - AdminUniverseMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect:

#adminprofessional #adminuniverse #executiveassistant #administrativeprofessional #administrativeassistant #attitude #skill #teamwork #strategy #accomplishment #StarAchievementSeries #leadership