Organization: A Crucial Skill

Being organized is the key to an Administrative Professional’s success. Hone this skill-set to become crucial to your company’s success!

Administrative Professionals hold a unique position in the workplace.  Their ‘daily duties’ happen to be whatever needs to be done that day. Because of this lack of uniformity in their responsibilities, it can be difficult to find a rhythm, meaning it can also be easy to become disorganized. Unfortunately, this is not an option, as a company’s capacity to stay on track hinges upon an Administrative Professional’s ability to right the ship. Below are some organizational tips to help you exceed your superiors’ expectations and become an integral part of your workplace.

Stay Away from Multitasking:

Instead of attempting the impossible—doing multiple tasks at once—manage your time, instead. Setting aside chunks of your day that are dedicated to completing specific tasks or projects can make a world of a difference when you’re trying to keep track of everything that comes across your desk. In fact, this will increase the quality of the work you do because you will be devoting your undivided attention to these tasks, instead of splitting time and effort between two or three at the same time.

Set Realistic Goals:

Oftentimes, we become unorganized because we take on too much work. As an Administrative Professional, you should set realistic goals every day for what you plan to accomplish. That way, instead of constantly staring at an intimidatingly large mound of work that seems like it will never get done, you can break it into sections, dedicating yourself to completely finishing tasks. Once a project is finished, it can be filed and put away, barred from ever cluttering your desk again.

Take a Break:

This may seem counter-intuitive to an Administrative Professional that has TONS to do, but if you don’t take a break, it’s much easier to lose focus and let your productive organizational habits slip into haphazard unorganized work routines. Taking time to yourself throughout the day is not only important to your mental health as a human being outside the office, but it is important for your company that you are on top of your game, as well. Even when it seems like you don’t have time to inhale, it’s a good idea to take a step outside or to go to the break room for a drink.

Being organized is key to an Administrative Professional’s success in the workplace. Hone this skill-set to become a mover and shaker in the office. You will be appreciated, but more importantly, you will become crucial to your company’s success.

 

Joanne Linden, CPS, CEAP, President and Master Trainer - AdminUniverseMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect: joanne.linden@adminuniverse.com. https://adminuniverse.com

Administrative Professionals can take stock of what they’re given and come up with strategies to get the job done. AdminUniverse is all about developing this key skill to being successful in an office setting.

Collaboration: A Step Above Coexistence

Being Reliable & Adaptable Is Crucial to Collaborating Effectively. Your Knowledge of Collaboration Skills Is the New Generation of Teamwork

A defining characteristic of Administrative Professionals is their ability to handle a task effectively and promptly—sometimes, without any help. However, in a modern office setting, working within a group and collaborating is becoming an increasingly essential skill. Within a company, many different kinds of people with varying personalities and skill sets must come together to achieve a common goal. As an Administrative Professional you will be tasked with—not only working within a group—but also mediating between group members, maintaining an open atmosphere conducive to communication while also getting the job done on schedule. Continue reading below to advance your knowledge with Collaboration Skills in the new generation of teamwork here at AdminUniverse™.

Interpersonal Skills:

As an Administrative Professional, you will be in a unique position relative to your coworkers. Oftentimes, you will be asked to handle sensitive information and situations. It is important to remember to carry yourself with integrity, setting an example for those around you. Discretion inspires trust within a group, so in order to maintain open lines of communication, it’s important for your colleagues to trust one another. Effective collaboration can only come as a product of investing in your interpersonal skills. Sharpen them in order to swiftly navigate between unique personalities and differing skill sets within a group to get the job done!

Reliability:

When collaborating with colleagues, it is important to remember that completion of the project is collateral. One member’s success is tied to the others’. So, being reliable—like meeting deadlines and fulfilling your portion of the responsibilities— means ensuring that collaboration can continue. Without reliability, progress comes grinding to a halt. As an Administrative Professional, you will be tasked with making sure that you do your part, but also to ensure that the other group members do theirs, as well. You may even be tasked with picking up other members’ slack to finish the job on time. As Servant Leaders, Administrative Professionals must understand that being reliable—even when adapting on the fly—sometimes means going above and beyond so that the goal gets accomplished. Being reliable is crucial to collaborating effectively.

 

If you are an Administrative Professional looking to expand your skillset and learn from a former successful Administrative Professional, enroll in the programs at AdminUniverse. You’re ready to take your career to the next level and we’re here to make that happen! First quarter 2018 Corporate Workshops now enrolling.

 

Joanne Linden, CPS, CEAP, President and Master Trainer - AdminUniverseMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect: joanne.linden@adminuniverse.com. https://adminuniverse.com

Administrative Professionals can take stock of what they’re given and come up with strategies to get the job done. AdminUniverse is all about developing this key skill to being successful in an office setting.

Getting the Recognition You Deserve

Getting the Recognition You Deserve. Administrative Professionals play a unique role in the workplace as they are the unseen motors that keep a business moving, the behind-the-scenes catalyst that keeps a company heading in the right direction. AdminUniverse is all about developing these key skills to being successful in an office setting.

Administrative Professionals play a unique role in the workplace as they are the unseen motors that keep a business moving, the behind-the-scenes catalyst that keeps a company heading in the right direction. While successful Administrative Professionals are attentive and cautious in the office, this does not mean that they must passively take a back seat as the company grows. Business is dynamic — it has many moving parts! As an Administrative Professional, you can actively apply these techniques to help get you the recognition you deserve!

Communicate Effectively:

Administrative Professionals are oftentimes their companies’ first point of contact. Whether greeting clients when they visit the company or picking up the phone to answer any inquiries about the business, they must constantly be communicating. Being able to communicate clearly can help any Administrative Professional stand out and get the recognition they deserve. Learning this skill begins with being mindful of what communication entails. Communication is not just about speaking one’s own mind in an effective way, but it also involves listening mindfully to the other party, paying special attention to details that others may not pick up on. Then, it involves the relaying of the message, as Administrative Professionals are also office liaisons. Being able to remember all the relevant details of a message and then communicating it effectively will help Administrative Professionals stand out in their field.

Be Proactive:

Being an Administrative Professional means being in the moment and having the presence of mind to handle projects as they are assigned. However, to stand out and make oneself an irreplaceable member of a company’s staff, it’s important that Administrative Professionals be proactive in their duties, as well. This requires consistent preparation and foresight into what a company’s needs are. For example, if filing expense reports holds your boss up at the end of every week, make a note to handle the filing before the end of the week to make life easier for everyone — a happy boss means a happy workplace and Administrative Professionals play a large role in the moods of their bosses. As a new employee, having a sense of what the business will need in the future can be difficult because it requires experience with the company. In the meantime, though, it is important to stay vigilant with daily duties and to be attentive to details. Soon, being proactive will become easier, getting you the recognition you deserve.

If you are an Administrative Professional looking to expand your skill set and learn from a former successful Administrative Professional, enroll in the programs at AdminUniverse. You’re ready to take your career to the next level and we’re here to make that happen! First quarter 2018 Corporate Workshops are enrolling now.

 

Joanne Linden, CPS, CEAP, President and Master Trainer - AdminUniverseMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect: joanne.linden@adminuniverse.comhttps://adminuniverse.com

Administrative Professionals can take stock of what they’re given and come up with strategies to get the job done. AdminUniverse is all about developing this key skill to being successful in an office setting.

Be the Glue – Modern office survival ideas for Admins.

Administrative Professionals can take stock of what they’re given and come up with strategies to get the job done. AdminUniverse is all about developing this key skill to being successful in an office setting.

Adaptive, intuitive, and driven. Administrative Professionals can take stock of what they’re given and come up with strategies to get the job done. Developing this skill is key to being successful in an office setting. Some things slip through the cracks and others are forgotten about, but even in the face of adversity, Administrative Professionals are asked to finish the task at hand… all with smiles on their faces! On the surface, this seems nearly impossible. Luckily, there are methods to breaking down difficult situations, compartmentalizing what needs to be done, and then executing!

Adapt to overcome:

Adaptability is a defining feature in successful Administrative Professionals. So, how should we approach this? The first step is to understand that change is inevitable; very rarely do things happen the way we want them to. Successful Administrative Professionals start each day with the mindset that they are prepared with a prioritized to-do list, yet expecting that things will change, different requests will come, or your executive will throw a wrench into your beautifully planned day.  Top performing EA’s, take unexpected changes in stride and quickly, positively, and effectively adjust to accommodate others. This mindset sets an example for the rest of the staff, peers, and executives, emphasizing leadership and helps maintain a positive attitude. Expected change takes less of an emotional toll than unexpected circumstances.

Multitask effectively:

The trick to multitasking is to focus on the ‘tasking’ and to tame the ‘multi.’ Multitasking is an everyday occurrence for administrative professionals. Being the glue that holds an office together requires Administrative Professionals to prioritize and categorize. Take stock of what tasks need to be completed first and then classify them into groups based on similar needs. This is important because the mind cannot multitask, just share time and attention between objectives. So, handling similar tasks together requires less time sharing, making ‘multitasking’ a much simpler task.

 

To learn more about how to become a successful Administrative Professional and to gain real-life office experience, enroll in the classes offered at AdminUniverse™. You’re ready to take your career to the next level and we’re here to make that happen!  First quarter 2018 Corporate Workshops now enrolling.

 

Joanne Linden, CPS, CEAP, President and Master Trainer - AdminUniverseMeet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect: joanne.linden@adminuniverse.comhttps://adminuniverse.com

Administrative Professionals can take stock of what they’re given and come up with strategies to get the job done. AdminUniverse is all about developing this key skill to being successful in an office setting.

Art of Listening for Admins

Art of Listening for Admins
Professional and Personal Communications Skill 101

Listening effectively as an Administrative Professional is part art and science. Whether in business or personal life, to be a good listener requires foresight, an open mind, and an understanding you can’t talk and listen at the same time.  AdminUniverse™ offers training to give you unique advantages to really hear and comprehend what your executive and peers are saying. These listening skills will enable better insight into the working parts of a successful office team and how to capitalize on them.

What do we mean by the ‘Art of Listening?’ It means that, when people speak, there is more to listening than just hearing. There is more within a message than just the words. Sometimes, what people do not say is just as informative as what they do say. When people speak, listen. They often share more about themselves than they realize. The science of listening requires you to be an observer and read body language cues.

At AdminUniverse™, you will not learn how to take a message. However, you will learn how to be the messenger. You will learn how to navigate an office setting swiftly, being everything that your team members need and nothing they don’t. By listening effectively, you can pick up on subtleties and details that sneak by others. Sure, this skill can help an administrative assistant remember what goes in who’s coffee, but administrative professionals can utilize this skill to anticipate future needs of the company and the people that work there.

For example, suppose your team member comes into your area and states “we need to talk. I can’t believe what just happened.” What’s the person’s body language tell you? Depending, you might ask if they would prefer somewhere more private if needed, then STOP and listen. Let the person give you direction and at the same time, be more attentive when listening.

“I was called out by my executive on some work I did, and he wasn’t pleased.” She stated. Starting to blame everyone else but herself, do you start offering advice or just stop and listen? Listening is the right choice, because people like to vent and don’t necessarily want to be given advice. Becoming a powerful advocate that can be trusted to hear, interpret and respond in a way that evokes confidence, is something that is learned.

Those that have perfected the art of listening during their AdminUniverse training will understand how 90 percent of top performing Executive Assistants harness this seemingly meaningless

interaction to one of the most powerful tools in your communications toolbox. By perfecting the Art of Listening, you are impacting your office in ways others simply cannot. It is more of an art than a science because listening is not a formula for input and output. It is an ever-evolving skill that requires you to be present in the moment and aware of those around you. During your training with AdminUniverse™, you will learn what it means to be a servant based administrative professional, someone who takes an active leadership role through listening effectively and service of others.

With the lessons learned from AdminUniverse™, you can become the glue that holds an office together. You can become the catalyst that changes the way the game is played. You are more than an assistant. You are a business partner, an irreplaceable asset to the company.

Meet Joanne Linden, CPS, CEAP and master trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect: joanne.linden@adminuniverse.comhttps://adminuniverse.com